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US Better Business Bureau warns consumers about scams involving ‘must-have’ LOL Surprise! dolls

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scams involving ‘must-have’ LOL Surprise! dolls

The US Better Business Bureau (BBB) has warned American consumers to be on the lookout for scams involving this season’s must-have children’s toy over the run-up to Christmas.

The non-profit notes that fraudsters routinely target parents over the festive period by producing bogus versions of toys and games that are likely to sell out before the big day.

For Christmas 2018, the BBB said parents should be wary of scams involving this year’s hottest toy, the LOL Surprise! dolls and dollhouse.

Parents tempted to go online in search of LOL Surprise! products, which have sold out at every major retailer across the US, have been told to exercise caution if they miraculously come across a website selling the toys, regardless of how respectable it looks.

The BBB warns that many bogus sites that look perfectly above board and professional use tactics such as offering discount prices or special “flash sales” in order to con parents who are desperate to secure the gifts their children want.

Many parents who order products from these types of sites will find that nothing arrives after they make a payment, and that they are unable to contact the owners of the website to pursue a claim for a refund.

The BBB said its Scam Tracker service has recently seen a rise in reports of LOL Surprise! toy scams, with consumers reporting they paid for the product but received nothing through the post.

One consumer wrote: “I ordered an LOL Bigger Surprise on a website and paid online. I received an email with no tracking number for the order, tried to find a number to call them, but there was no number. I tried to reply to the email receipt and was informed the email did not go through. Now the website doesn’t exist when you click on it!”

In advice on how to avoid being scammed by toy fraudsters in the days before Christmas, the BBB recommends consumers only buy toys and games from reputable stores and websites they know they can trust.

The organisation said shoppers should not allow themselves to be taken in by extra-low prices, noting that making a purchase from an unfamiliar retailer solely on the basis of a super-low price could be unwise.

“If a company seems legitimate but you aren’t familiar with it, be extra careful with your personal information. Before offering up your name, address, and credit card information, make sure the company has a working customer service number,” the BBB said.

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A quarter of all CDs ‘fulfilled by Amazon’ in US are counterfeit, RIAA warns

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CDs ‘fulfilled by Amazon’ in the US are counterfeit

The Recording Industry Association of America (RIAA) has claimed that 25% of all CDs “fulfilled by Amazon” in the US are counterfeit.

A recent sample purchase programme conducted by the RIAA, which represents major labels that are responsible for the creation, manufacture, distribution or sale of 85% of all legitimately recorded music produced in the US, also found that 100% of new “high-quality box sets offered for sale through eBay or AliExpress in the US were counterfeit”.

The exercise revealed that 11% of new CDs offered for sale on Amazon were fake, and 16% of new CDs sold on eBay were bogus.

Publishing the findings of its sample purchase programme, the RIAA said it had also observed the sale of fake “best of” or “greatest hits” CDs or vinyl that purport to be from major record label artists on these platforms, even when the labels in question had never released such albums.

The association said it continues to see a high number of incidents in which its members branding has been used without permission on multiple ecommerce platforms, including Amazon, eBay, Redbubble and Bonanza.

“These infringements not only undermine revenues from legitimate sources to music creators and owners, they also harm the reputation and goodwill associated with the artists, brands or logos at issue,” the RIAA said.

“This harm is exacerbated by limited and inconsistent enforcement by online third-party marketplaces and other intermediaries to address counterfeit listings and sellers of counterfeit products.”

Responding to the RIAA’s findings in a statement given to Digital Music News, Amazon said: “Our customers expect that when they make a purchase through Amazon’s store—either directly from Amazon or from one of its millions of third-party sellers—they will receive authentic products.

“Amazon strictly prohibits the sale of counterfeit products and we invest heavily in both funds and company energy to ensure our policy is followed.”

Last month, research conducted by anti-piracy and counterfeit protection firm Red Points revealed that the number of items buyers believe to be fake sold on Amazon rises by a third during the company’s annual Prime Day event.

Earlier in July, Amazon announced the expansion of its flagship anti-counterfeiting Transparency programme to France, Germany, Italy, Spain, the UK, India and Canada.

First launched in the US back in March 2017, the initiative allows companies to apply unique T-shaped QR-style codes to their products, which can be used by customers, brands, Amazon and other participants in the supply chain to authenticate items being offered for sale.

 

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Canadian police target young drivers recruited by gangs to deliver drugs

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young drivers recruited by gangs to deliver drugs

Police in the Canadian province of British Columbia have arrested three teenagers in a crackdown on street-level gang activity and drug dealing.

Officers from the Abbotsford Police Gang Crime Unit (GCU) and the Abbotsford Police Drug Enforcement Unit (DEU) last week detained two 18-year-olds and one 19-year-old on suspicion of drug offences after police searches resulted in the discovery pre-packaged deals of synthetic opioid fentanyl and crack cocaine along with CA$1,500 ($1,122) in cash and a number of mobile phones.

Detectives taking part in the operation also impounded a 2016 Jeep Wrangler that is said to have been used by the suspects to deliver the drugs they are alleged to have been selling.

Police said the arrests were carried out with the assistance of a patrol division, an emergency response team and sniffer dogs.

The operation was launched after police in the region discovered that local gang members were increasingly attempting to recruit young people who had recently learned to drive.

Sergeant Maitland Smith, of Abbotsford Police’s GCU, said in a statement: “We are currently seeing a trend in Abbotsford evolving around the recruitment of youth into gangs, and more specifically ‘new’ drivers.

“More established street-level drug dealers are aware that the police are seizing vehicles and assets upon being arrested; so they are recruiting younger drivers to chauffeur them as they conduct their drug trafficking business.

“In most cases, these young, new drivers are using vehicles registered to their parents to drive the dealers around with the promise that they will get a share of the profit at the end of the day.”

Smith went on to explain that acting as a driver for drug dealers is a serious offence that could result in arrest and prosecution, regardless of whether young car owners have handled illicit substances or not.

He also warned that any vehicle that police believe has been used to facilitate the sale of illegal drugs could be seized, even if the car is officially registered to a young person’s parents.

Abbotsford Police warned young people they could be putting themselves, their friends and their relatives at risk if they become involved in drug dealing or other forms of organised crime, noting that dozens of young adults have been shot dead across the region over recent years.

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LAX border officials seize fake luxury goods worth $3.5 million smuggled into US from Hong Kong

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LAX border officials seize fake luxury goods

Customs officers working at Los Angeles International Airport (LAX) have confiscated thousands of luxury items that would have had an estimated retail value of nearly $3.5 million had they been genuine.

US Customs and Border Protection (CBP) investigators working at the airport found the haul among air cargo that had been brought into the country from Hong Kong, which is a major source of counterfeit and pirated products globally.

The massive shipment of fake items included nearly 1,250 counterfeit Gucci belts, 678 pairs of counterfeit Nike shoes, more than 530 counterfeit Louis Vuitton handbags, 500 counterfeit Samsung adaptors, over 500 counterfeit Gucci waist pack belts, 230 counterfeit Hermes handbags, 192 counterfeit Casio Shock watches, 144 counterfeit Ferragamo belts, 100 counterfeit Versace belts, and 119 counterfeit Fendi shorts.

Carlos Martel, CBP Director of Field Operations in Los Angeles, commented: “CBP protects businesses and consumers every day through an aggressive intellectual property rights enforcement programme.

“These seizures demonstrate the high level of skill and vigilance of our officers and import specialists.”

In a statement, CBP said the sheer size of the illicit shipment indicated the huge amount of profit that can be made by importing counterfeit goods into the US, and went on to warn consumers that fake items such as these are often sold through illegitimate websites and underground retail outlets.

Donald Kusser, CBP Port Director at LAX, said: “The American public should be aware that buying a counterfeit product is a lose-lose proposition, because the money they paid often funds criminal enterprises.

“In addition, buyers get a substandard low-quality product, containing unknown chemicals and likely produced under inhumane conditions.”

In a report published back in March, the Organisation for Economic Co-operation and Development (OECD) and the EU’s Intellectual Property Office revealed that pirated and counterfeit goods had grown to account for 3.3% of all global trade, noting that the majority of the fake goods seized across the globe throughout 2016 were said to have originated from Hong Kong and mainland China.

Hong Kong has also come under fire for the role it plays in the global illicit trade in smuggled wildlife products, with a coalition of local NGOs warning in January that the region plays a wildly disproportionate role in wildlife crime thanks largely to its close proximity to mainland China.

Amanda Witfort, a professor at Hong Kong University’s Faculty of Law and one of the study’s authors, said at the time: “Wildlife crime in Hong Kong remains under-policed and under-investigated. Wildlife smuggling is not regarded as organised and serious crime, under Hong Kong law.”

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