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Only a total ban on secondary sales can stamp out music and sports ticket fraud

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music and sports ticket fraud

Music fans and sports enthusiasts across the globe will often go to great lengths to secure tickets to events involving their favourite artists or teams, with a significant number routinely willing to pay multiple times the face value of tickets from a reseller should a concert or game they wished to attend have sold out. For many, the desire to get hold of tickets to these types of events can be so strong that their judgement can become clouded, resulting in some would-be revellers or spectators taking financial risks they might not in other circumstances. Organised criminals have become adept at exploiting this passion, raking in millions by selling sports and music lovers counterfeit tickets, often at hugely inflated prices. The illicit trade has continued to thrive for years despite frequent warnings from law enforcement agencies encouraging consumers to exercise caution when purchasing event tickets.

Appealing to music and sports fans ahead of the busy summer period, during which many concerts and sporting events are scheduled to take place, Britain’s national fraud reporting centre Action Fraud this week launched an awareness-raising campaign designed to encourage members of the public to only buy event tickets from authorised sellers. The organisation revealed that it had received 4,755 reports of ticket fraud in the 13 months to the end of April this year, noting that victims across the UK lost £1,654,888 ($2.08 million) to scammers over that period. This works out to an average of £365 per victim. Data recorded by Action fraud suggested that ticket fraud activity appears to peak over the summer months, with the agency observing a rise in the number of cases in August last year. Over in the US, a poll conducted by ticketing technology maker Aventus revealed last September that around 12% of Americans said they had bought a concert ticket online that later turned out to be fake. Some two-thirds of respondents said they worried they might get scammed when purchasing concert tickets on the internet.

The ticket resale market has become a huge business over recent decades, with companies such as StubHub and Viagogo raking in billions of dollars a year by providing a marketplace on which users can trade event tickets and passes. This has proven to be a massive boon to touts, who use bots to buy up large numbers of tickets to popular events before selling them on for a massive mark up. While these sites still suffer from problems related to the sale of counterfeit or unauthorised tickets, they have taken steps to address the issue, with some offering refunds to users who do get scammed. But while measures such as these might result in buyers getting their cash back if they are unfortunate enough to buy fake tickets, they cannot prevent fans being left disappointed and out of pocket if they travel to an event venue before realising the tickets they have are unusable. In May, football enthusiasts were warned that tickets sold on reseller sites for the Champions League final in Madrid, Spain, were unauthorised, and could leave many who had bought them unable to watch the game.

Away from online reseller outlets, fraudsters often set up their own fake ticket websites. Buyers who use these can expect to be sent counterfeit tickets, not be sent any tickets at all, or be told to meet a representative from the seller at the venue on the day of the event to collect their passes, only to find that nobody turns up. Earlier this month, a man from Illinois in the US told reporters how he had paid $433 for tickets to see former Beatle Paul McCartney, only to be turned away from the venue after his tickets were found to be bogus. In instances such as these, consumers often struggle to get their money back, unless they are able to take advantage of protection offered by their card provider.

It is perhaps most risky to buy event tickets from vendors on social media, auction sites or fan forums. But while many people realise this to be the case, sports and music fans can sometimes be so desperate to get their hands on the tickets they want that they are willing to take the risk. A poll conducted by UK bank Barclays in April of this year revealed that 40% of millennials in Britain would use social media to buy event tickets from private vendors, despite being aware that doing so is high risk. The survey found that 37% of millennial festival-goers said they had fallen victim to three or more ticketing scams, highlighting how easy it is for fraudsters to target this demographic. Scammers are also able to take advantage of social media by skimming information from images of event tickets that people post online. The organisers of the Glastonbury Festival in the UK this year warned buyers not to upload pictures of their tickets to social media platforms over fears that fraudsters could use barcodes and other information to create cloned passes.

No matter what measures are put in place by reseller websites or other platforms on which counterfeit event tickets are sold, the fact that sports and music fans are willing to go to such great lengths to see their heroes in the flesh makes it unlikely that the fraudsters will be going out of business anytime soon. The only real way to tackle the problem is to outlaw the secondary ticketing market altogether, but to do so would result in the destruction of a multi-billion dollar worldwide business, as well as the disappearance of a marketplace that works perfectly well for many people, even if it does allow morally-questionable touts to take advantage of people’s passion for the arts and sport. But without such a ban, people will continue to be conned by fake ticket vendors, regardless of how many campaigns are launched to raise awareness of the issue.

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How phone fraudsters are scamming people while pretending to be government officials

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pretending to be government officials

Law enforcement agencies and anti-fraud bodies across the globe spend a great deal of time and effort attempting to educate members of the public about phone fraud. Despite this, incidents involving consumers being scammed in these types of plots remain relatively high, even though people are routinely warned not to hand over any personal or financial information when they are cold called. In the majority of cases, anybody who deals with their finances online or uses telephone banking services will have come across multiple warnings regarding the potential perils of inadvertently handing over their passwords or agreeing with a cold caller to have money paid into a holding account in the event of an alleged fraud. Consequently, it can sometimes be difficult to have sympathy for people who allow themselves to be conned in these circumstances. It can be a different story however when a fraudster calls up pretending to be from a government agency.

The majority of people will have had at least some experience of dealing with the financial institutions with which they have relationships over the phone, often to the degree that they would be able to tell if something were amiss if they were called by a fraudster pretending to be from any such firm. Conversely, far fewer members of the public are used to routinely dealing with government agencies that might have reason to contact them, and would likely be less than familiar with what to expect from a call from somebody purporting to be a public official. This is a fact that phone fraudsters are able to take full advantage of.

At the beginning of this month, the US Federal Trade Commission (FTC) revealed that complaints to its Consumer Sentinel Network about government imposter scams reached record levels this spring. The consumer protection agency noted an increase in the number of phone scams that involved fraudsters pretending to be from official agencies such as the Social Security Administration, the Internal Revenue Service or some other government department. In May alone, the FTC said it received around 46,600 complaints relating to this type of fraud, and noted that some victims are being threatened with arrest if they refuse to hand over fictitious back-tax payments. In some cases, fraudsters are using sophisticated “number spoofing” technology that makes it look to victims as though they are calling from official government phone lines. Some scammers are even demanding that victims hand over their payment in the form of gift cards, which the FTC said should be the perfect giveaway that a fraud is taking place.

Meanwhile in the UK, the BBC last week revealed that organised scammers are taking advantage of loopholes in the British government’s new Universal Credit welfare system to profit from plunging jobless people into debt. The fraudsters approach unemployed people while pretending to be government workers and offer to help them apply for welfare benefits. After taking down their personal and banking information, the scammers apply for emergency loans in the names of their victims, taking the money and leaving the benefit claimants they target laden with the subsequent debt. The BBC found that the criminal networks behind the scam are using social media to attract victims, setting up Facebook pages with titles such as Gov Grants Same Day, Same Day Grant, Discretionary Budgeting Grant and Same Day Grant Payment. In a separate scam, fraudsters are contacting UK taxpayers by phone and threatening them with legal action or even jail if they fail to hand over on-the-spot fines of many thousands of pounds.

Chinese nationals are routinely targeted in these types of scams, with organised criminal networks operating illegal call centres in multiple locations around the world dedicated to contacting potential victims who originate from China. In some cases, these gangs have been known to call people they have already targeted in past scams while posing as police officers in order to convince them to hand over more money under the pretence that a payment is required before an investigation into the previous fraud can be launched. Just this week, police in Australia issued a warning about a telephone fraud conspiracy targeting the country’s Chinese community, particularly international students. In several “complex social engineering fraud and telephone scams”, the criminal networks behind these extortion plots call potential victims pretending to be from a range of official agencies. In one particularly sad example of the way phone fraudsters target Chinese nationals, it was reported back in 2016 that a prospective university student from Shandong province had died of a heart attack after she was conned out of her tuition fees. Fraudsters contacted the 18-year-old pretending to be from the “education ministry” and convinced her to transfer the money to a bank account under their control.

In many cases, people who fall victim to scams such as these will stand little chance of getting their money back, leaving them facing significant financial hardship. The sad reality of the matter is though, that while law enforcement agencies do all they can to raise awareness of this type of phone fraud, the scammers who perpetrate it will  continue to profit all the while they are able to find vulnerable victims who fear getting into any type of trouble with authority.

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Why organised criminal networks are moving into anabolic steroids and other performance enhancing drugs

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criminal networks are moving into anabolic steroids

An extraordinary number of people these days put an inordinate amount of time, money and effort into the way they look. In many cases, it would seem, they do so largely on account of worries over how they might appear to their followers on social media. Evidence suggests that a growing number of these image-obsessed individuals are increasingly turning to anabolic steroids and other cosmetic drugs such as fat-burning pills and tanning injections in order to achieve the appearance they desire, despite the huge amount of harm these substances can cause. Alarmingly, use of anabolic steroids has been rising in countries such as the UK for several years, with one study published in 2018 revealing that a million Britons had taken them solely to enhance their appearance rather than their sporting performance.

Similar patterns have been noted in Australia in recent years, while in the US, it has been reported that steroid abuse has been becoming more of a problem among teenagers. Although often associated with young men who are keen to bulk up, Scottish experts cautioned back in 2017 that middle-aged men were increasingly turning to the drugs in a bid to make themselves look younger, in spite of the potential health risks.

As anabolic steroids are of limited medical use and are typically only available on prescription in most countries, the majority of people who wish to take them must get hold of them illegally, which has led to the illicit trade in such drugs becoming more attractive to organised criminal networks operating in numerous countries. The extent to which crime gangs have become involved in the sports doping market was revealed earlier this week when Europol announced that an operation it led had been responsible for the disruption of 17 organised crime networks involved in the production and trafficking of counterfeit and smuggled medicines such as steroids.

Operation Viribus, which involved law enforcement agencies from 33 countries, resulted in the location and shutdown of nine illicit doping production laboratories, the seizure of almost 24 tonnes of raw steroid powder, and the arrest of 234 suspects. Europol said intelligence gathered during the operation showed that organised criminal networks are shipping huge quantities of steroids into EU member states to cater for growing demand, and that smaller players are ordering shipments of the drugs from countries such as China to sell in gyms.

It is not difficult to see why organised crime groups have seen the illicit trade in steroid-like drugs as a golden opportunity. Aside from the apparent growing popularity of such substances, sports doping laboratories are relatively cheap and easy to set up, while the knowledge required to produce these types of drugs in large quantities can be acquired by almost anybody online, regardless of their knowledge of chemistry. On top of this, the penalties for trafficking or distributing anabolic steroids and similar drugs are lighter in many countries than those for dealing in substances such as cocaine and heroin.

Just weeks before the results of Operation Viribus were made public, Europol revealed that most of the counterfeiting that affects member states is carried out by professional criminal organisations, and that these networks were increasingly producing a wider range of fake medicines, including performance enhancing drugs such as anabolic steroids and doping substances. In several EU countries, law enforcement authorities have recently made more than 20 seizures of 2,4-Dinitrophenol (DNP), a toxic chemical that is sometimes sold as a so-called “fat burner”. Meanwhile back in October of last year, Interpol said anabolic steroids and slimming pills had been among 500 tonnes of fake medicines it had seized during an operation targeting illicit pharmaceuticals in 116 countries.

Only last month, a man from London was convicted for his role in a £40 million ($49.12 million) steroid smuggling conspiracy that was said to have been the largest of its type ever disrupted globally. Gurjaipal Dhillon, 65, who is due to be sentenced later this month, was found guilty of acting as a fixer for the group by arranging dozens of unlicensed shipments of drugs from India into Europe, where they were eventually sold onto body builders on the black market. With reports of smaller but similar conspiracies emerging in countries such as Canada, the US, Israel and Ireland, evidence suggests that organised criminal gangs have become wise to the large amounts of money that can be made by trafficking these drugs, and the relatively light punishment they might face if they are caught doing so.

With modern culture across the globe becoming more image obsessed, and with people seemingly becoming increasingly willing to go to more extreme lengths to achieve the look they believe they must present to the world, it seems likely that the illicit market for steroids and other performance enhancing drugs will only grow over the short to medium term. This expanding market will inevitably continue to attract the attention of both large and small organised criminal groups, which will happily seek to meet the demand for such substances, regardless of the devastating effect they can have on users’ physical and mental health.

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The case of a migrant corpse falling from a Heathrow-bound jet highlights the threat of poor aviation security in developing nations

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poor aviation security in developing countries

Air travel security has changed radically since the 9/11 attacks of 2001. In the immediate aftermath of the worst terrorist atrocity the world has seen, governments, airlines and aviation authorities across the globe imposed a range of measures intended to make it less likely that extremists could stage a similar attack in the future. Over the years that have passed, nervous regulators have not hesitated to introduce additional security procedures as and when new threats have emerged, such as a ban on travelling with liquids that was swiftly implemented back in 2006 when UK police uncovered a jihadi plot to blow up a transatlantic flight. While these measures appear to have helped prevent a repeat of anything on the scale of 9/11 over the past 18 years, several recent incidents suggest that aviation security is far from as tight as it could or should be, and that luck may also have played role in the fact that the world has not been subjected to another major aviation terrorist spectacular.

On Sunday afternoon, the frozen corpse of a migrant who had hidden in a Kenya Airways plane’s landing gear fell into a residential garden in south London, narrowly missing a man who was sunbathing. Witnesses said that if the migrant’s body had plummeted to earth just a few seconds later, it might have landed on Clapham Common, where there would have been hundreds of people at the time. While the shocking nature of the incident led to it being widely reported in media across the globe, scarce attention has been paid to how the migrant was able to stowaway on the flight, and the questions this raises about security at Nairobi’s Jomo Kenyatta International Airport, from where the plane departed.

Responding to reports of the migrant’s death, the Kenya Airports Authority, which owns and operates nine civilian airports and airstrips across the country, said it was investigating how the man managed to apparently sneak past customs checks and climb onto the plane before it left for London. On Twitter, the authority said: “We wish to reiterate that safety and security is a priority at our airports and this incident is being treated with the seriousness it deserves.”

The case is the latest of several relatively recent incidents that have highlighted how international aviation security is only as strong as the checks and measures in place at the world’s least secure airports, and how weak spots at these facilities can leave the entire world exposed to major threats. Speaking with the Guardian, aviation expert Philip Baum said the frozen migrant case demonstrates why plane manufactures and airlines should fit heat sensors that can be used to detect stowaways in locations such as aircrafts’ landing gear wells.

But while this would undoubtedly help locate migrants in the event they were able to gain access to a commercial aircraft and hide themselves away undetected, it does nothing to address the fact that it should not be possible for unauthorised individuals to get this far in the first place. If people can bypass airport security and get that close to a plane, heat sensors would be of little use in the event that such a person was able to successfully plant an explosive device.

Alarmingly, the Kenya Airways incident is only the latest in a string of cases in which security at airports in developing nations has been shown to be inadequate. In 2012, a man who was later identified as Mozambique national Jose Matada fell to his death in similar circumstances after stowing away on a plane that had  travelled to London from Luanda in Angola. Three years later, the British government banned direct flights to the UK from Sharm el-Sheikh in Egypt after a bomb made it past customs inspectors at the resort’s airport and brought down a Russian jet, killing all 224 people on board. Daesh later claimed responsibility for the attack, publishing images of what it said was the explosive device it managed to plant on the doomed aircraft.

In 2016, a planned suicide attack on a flight leaving Mogadishu International Airport in Somalia failed when a laptop in which explosives had been planted blew up prematurely just after the plane had taken off, killing only the suicide attacker. CCTV footage later emerged that was said to show an airport worker handing the laptop to the suicide bomber after he had passed through security checks. The attack was claimed by Somali Islamist group al-Shabaab, suggesting the jihadi organisation may have had an operative working airside at the airport.

While airports in western nations can also be vulnerable to security lapses and infiltration by those with malicious intent, it is hard to ignore the fact that many of the major breaches that have occurred over the course of the past few years have come about as a result of possible failings at installations in developing countries. All of these cases serve to demonstrate that no matter how many additional layers of security are added to the process of taking a commercial flight in the west, it is all but impossible to eliminate the risk that threats made possible by weaknesses in checks and processes at airports in countries such as Egypt, Somalia and Kenya could result in disaster elsewhere.

It is fortunate that nobody on the ground was hurt during the incident in south London on Sunday afternoon, and while it is of course tragic that the migrant who fell from the plane lost his life in such terrible circumstances, attention should now focus on how security failings allowed him to put so many other peoples’ lives in danger.

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